Casa Uniqua is your go-to home furnishings and decor store where beautiful, on-trend styles meet unbelievable quality and value. Our products have been handpicked by professional Interior Designers from amazing collections from around the globe.
We work with the industry's leading manufacturers of stylish items of home furnishings. We use our design knowledge to bring you the latest, on style designs and trends so that you can recreate the looks in your own home.
DELIVERY & RETURNS
FREE ECONOMY DELIVERY ON ALL OF OUR PRODUCTS.
At Casa Uniqua, we have decided to take the bold step of offering all of our products with Free Economy Delivery.
We aim to have your products delivered to you within the reasonable time frame of between which is stated on the product page, typically 10 - 14 working days for FREE UK Mainland Economy Delivery.
To offer you the greatest selection of items, we can have anywhere up to 2,000 products on our website and although many items are in stock, we also place stock on back order with our suppliers and manufacturers. Should we encounter delays this will be fully communicated and if you require a more specific time frame, please feel free to contact us before placing your order.
We ask that when receiving a delivery to check the items before the delivery driver leaves, to be able to return your delivery in the rare event of damage. Our delivery team will contact you to ask for a convenient date for delivery and in most cases, the delivery can be specific to morning or afternoon and informed by email or text message. Deliveries will only be available during the working week Monday - Friday.
For larger heavier items, customer assistance may be required to help the driver and delivery are strictly to ground floor only for insurance purposes.
Please always inform us if you are going to be unavailable on the suggested delivery date, and we will endeavour to arrange a suitable alternative. Failed agreed deliveries may be subject to re-delivery/cancellation charges.
For non-UN Mainland orders, there will be a delivery surcharge of £25
If you are not completely satisfied with your purchase, for whatever reason, you have 7 days from the date of delivery to contact us to arrange to return your order. All items must be pre-arranged and returned within 14 days, and either organised to be returned by yourself, or by us (for a standard charge).
We will be more than happy to offer you an exchange or a refund provided that the products are returned complete, in perfect condition, unused, unwashed, in the original packaging and in re-saleable condition. Once received back at our returns depot, a refund will be issued.